FAQs Archive - HEARING AIDS | Chalfont AMERSHAM High WYCOMBE

Q: Will my hearing aid come with a warranty?

Our Hearing Aids come with a 2-5 years warranty. The warranty doesn’t cover physical damage or tampering, but extended care plans are available.

Q: How do I look after my hearing aid?

Your audiologist will help you with servicing and maintaining your hearing aid. You’ll benefit from attentive and personalised aftercare for upto 5 years, including annual hearing checks, fine tune adjustments, software updates and reprogramming should your hearing needs change over time.

Q: What do I do if my hearing aid is faulty?

Simply call our Reception line on 01494 765144 if you have any problems with your hearing aid. We’ll ensure you get it back to full working order as soon as possible.

Q: What manufacturers do Chalfont Hearing Centre use for products?

Our preferred Manufacturers are Widex, Unitron, ReSound, Phonack and Starkey. However, we are also able to prescribe Sivantos, Oticon, Bernafon. Should you have a preference in manufacturer please just let us know.

Q: Where can I buy new batteries and accessories for my hearing aids?

Just call us on 01494 765144 when you need new batteries or accessories. Of if you are a fully inclusive patient hearing aid batteries are FREE.

Q: How long do the batteries last for?

Typically you are looking at around 3-5 days for a size 10 and 5-7 days for size 312 batteries, 7-14 for size 13 batteries, but it will depend on how many hours a day they are being worn for and what hearing aid you have.

Q: Will a hearing aid make my hearing loss worse?

Hearing aids will not make an existing hearing loss worse. The longer you wait before using a hearing aid the longer your sound processing areas within the brain are left without stimulation, which can lead to what is known as auditory deprivation.

Q: How long will it take me to get used to the hearing aids?

On average 45 days. But it will depend on your age, hearing loss, how much you wear the hearing aids and whether you have worn hearing aids before. It is not like wearing glasses your brain needs time to learn to hear again properly.

Q: What are the benefits of choosing Chalfont Hearing Aids rather than the NHS?

More choice, better hearing aid technology, no waiting times, personal service, attentive after-sales service, flexibility and excellent value. The connectivity to the television and phones wirelessly are also very useful features.

Q: Why do hearing aids cost so much?

Private Hearing Healthcare providers unfortunately do not have the privilege of buying cheap hearing aids like the NHS. In comparison to the NHS we also use only the latest digital technology which is significantly more expensive.