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COVID 19 Service Update
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8th January 2021
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In light of the latest lockdown restrictions in the UK we are changing the way will be providing hearing aid and ear wax removal services until further notice. Given the current infection rates locally we are limiting all face-to-face contact to by-appointment only.
Please do not attend the clinic without an appointment or without contacting us prior to attending, emergency appointments will only be provided once we have triaged your need by phone.
Where we deem it an emergency, we will assign you a specific appointment time, any bookings will need to be paid for prior to attendance. Subsequently any cancellations are subject to our 72-hour cancellation policy.
Appointment times have been further lengthened in order to allow us time to complete our additional safety procedures. We have introduced the use of fogging equipment between appointments in order to disinfect all surfaces and air completely, to ensure the maximum safety for our patients and staff. Emergency wax removal appointments are therefore subject to a temporary price increase to take into account the additional safety measures required due to the aerosol generating nature of microsuction equipment.
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